KeepOnly Support

支持与帮助

照片权限、删除确认、永久解锁与恢复购买的常见问题,都在这里。

简体中文

常见问题

English

KeepOnly 会上传我的照片吗?

不会。照片读取与筛选在设备本机完成,不上传图片,也不做云端内容识别。App 只读取你通过 Photos 授权可见的静态照片。

可以只授权部分照片吗?

可以。选择“有限访问”后,KeepOnly 只会显示你在系统照片选择器中授权的照片。你可以稍后在 iOS 设置或 App 内重新管理授权范围。

筛选结束会自动删除照片吗?

不会。筛选结束后,你仍可在“已保留”和“待删除”中复查。只有主动点击删除后,KeepOnly 才会向 Photos 发起请求,随后仍需在 iOS 系统对话框中确认。

如何恢复永久解锁?

请使用购买时的同一 Apple ID,并在 KeepOnly 的“关于”页面或永久解锁页面点击“恢复购买”。购买和恢复由 Apple StoreKit 处理。

为什么看不到视频?

当前版本专注整理静态照片,不处理视频。截图整理可免费使用;永久解锁后可整理所有照片与指定相册。

English

Frequently asked questions

简体中文

Does KeepOnly upload my photos?

No. Photo access and review happen on your device. KeepOnly does not upload images or analyze them in the cloud. It only reads still photos that you make visible through Photos permission.

Can I grant access to selected photos only?

Yes. With Limited Photos Access, KeepOnly only shows the photos you select in the system picker. You can change that selection later in iOS Settings or from the app.

Are photos deleted automatically after a review?

No. You can review both kept and pending-deletion results first. KeepOnly requests deletion only after you tap Delete, and iOS still requires a separate system confirmation.

How do I restore Permanent Unlock?

Use the same Apple ID that made the purchase, then tap Restore Purchases from KeepOnly’s About page or Permanent Unlock screen. Apple StoreKit handles purchases and restoration.

Why are videos not shown?

The current version is designed for still photos and does not process videos. Screenshot review is free; Permanent Unlock adds all photos and selected albums.

Still need help?

直接联系我们

请在邮件中附上设备型号、iOS 版本、KeepOnly 版本和问题出现的步骤。请不要附上包含私密内容的照片。

yuzerofish@gmail.com